Privacy Policy

1. INTRODUCTION

Red Panda Rescue appreciates your support and trust. We are a New Zealand based company, dedicated to helping save the red panda. Please read this Privacy Policy, or click here to learn more about What We Do.

2. DATA COLLECTED
DATA STORAGE LOCATION

This site is hosted on eco-friendly, sustainably powered web servers in Sydney, Australia. Their hosting services include a highly specialized security team to address web security threats, a devops team to create advanced custom security solutions, and a 24/7 system administration team to watch over the platform. This site includes an encrypted SSL certificate.

REGISTRATION DATA

If you register on our website, we store your email address in a secure database on our website, and also with MailChimp – one of the world’s most trusted and reliable email subscription services available. We will never sell or share your personal information.

ONLINE SHOP

If you purchase something from our online store, Red Panda Rescue will not sell or share your personal data. We offer secure online shopping via Woo-Commerce and Stripe, both trusted online e-commerce solutions. Hundreds of thousands of businesses – ranging from startups to Fortune 500 companies – rely on Stripe’s software tools to securely accept payments and expand globally. Stripe is available to businesses in 40+ countries.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Site Ground. These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

YOUTUBE

Any YouTube videos embedded on our site are likely to have their own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

5. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.

6. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

7. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

8. THIRD PARTY WEBSITES

Red Panda Rescue may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Red Panda Rescue, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Red Panda Rescue bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

9. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to Red Panda Rescue for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

10. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.